Returns, Exchanges, Refunds, & Shipping Policy

 

Returns

Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@sngmckinney.com 

 

Shipping

Our products are delivered by our staff:  we Deliver to your child's school. To return your product, please email admin@sngmckinney.com. If you receive a refund, the cost of the delivery will be deducted from your refund. Depending on where your school is located, the time it may take for your exchanged product to reach you, may vary.